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How to use members on hold report?
How to use members on hold report?
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Written by Team Arbox
Updated over a week ago

What is Presented in the Report?

The “Memberships on Hold” report includes all of the memberships that are currently on hold in the club.

How to View the Report?

  1. Click on “Reports” in the platform sidebar and then click on the “Memberships on Hold” report

  2. Choose the filters you’d like to view according to the fields shown in the header of the report. Important filters in this report:

  • Hold start date

  • End of the holding period

  • Reason for the hold

After choosing the filters, a summary view bar will appear with the important data (you can minimize it by clicking hide)

Actions Within This Report:

  1. Sorting the report - hover your mouse over a column you’d like to filter and click on the arrow. Text columns can be sorted alphabetically and numerical columns can be sorted by smallest to largest and vice versa.

  2. Search for a member - fill in the member’s details in the search bar and the report will automatically update

  3. Add to favorites - click on the star icon next to the report name

  4. Send messages - click here for a tutorial

  5. Print - click here for a tutorial

  6. Export data and download to Excel - click here for a tutorial

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